Responsible Gaming
Betjohn Casino supports a balanced approach to gambling. Gambling should be an enjoyable form of entertainment, not a way to make money, solve financial problems or manage difficult emotions. Take time to understand your choices, set sensible limits and seek help if gambling is no longer feeling safe or enjoyable.
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Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Games are based on chance or other outcomes that cannot be controlled by a player. A previous win does not make another win more likely, and a previous loss does not mean that a win is due. Avoid chasing losses or treating a gambling session as an investment.
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Before you play, decide how much money and time you are comfortable spending. Treat that amount as the cost of entertainment. Only use money that is available after essential expenses, such as rent, food, bills, education, transport and other financial commitments, have been covered. Never use borrowed money, money set aside for necessities or money belonging to another person.
- Set a spending limit before you start and stop when that limit is reached.
- Set a time limit and take regular breaks away from the screen.
- Keep gambling separate from everyday spending and household finances.
- Do not gamble when you are upset, tired, angry, intoxicated or under the influence of drugs.
- Do not gamble to win back money that has already been lost.
- Do not assume that a strategy, system or lucky routine can guarantee a result.
- Avoid gambling as a response to financial pressure or personal problems.
- Make sure you meet the applicable legal age requirements before using a gambling service.
It can also help to tell someone you trust about your limits. An honest conversation with a partner, family member or friend may make it easier to stay accountable. If you share finances with another person, consider discussing any gambling budget in advance and keeping household money separate from entertainment spending.
Use safer gambling tools
Planning ahead is one of the simplest ways to keep gambling under control. If responsible gambling features are available on the website, review them before you play and choose settings that match your personal budget. Available options may include deposit limits, loss limits, session reminders, reality checks, time limits, temporary breaks or account self-exclusion. Features and conditions can vary, so read the information shown when you select a tool.
Money limits
A deposit or spending limit can help you control how much money enters your gambling account during a selected period. Choose an amount you can genuinely afford to lose, rather than an amount based on hoped-for winnings. A limit should be set before gambling begins and should not be increased simply because you have lost money or want to continue playing.
Time and session breaks
Long sessions can make it harder to notice how much time or money has been spent. Use reminders or breaks to pause, leave the website and reassess how you feel. Get up, do something unrelated to gambling and return only if you still feel comfortable with your original plan. If you keep extending a session, consider taking a longer break or stopping altogether.
Taking a break or self-excluding
A temporary break can be useful when you want time away from gambling. Self-exclusion is a stronger step that prevents or restricts access to a gambling account for a chosen period or under applicable arrangements. If you request a break or self-exclusion, do not create another account, use another person's account or ask someone else to gamble on your behalf. If you need help selecting an option, use the support channels made available on the website.
Safer gambling tools are designed to support your decisions, but they cannot remove every risk. You remain responsible for following your limits and stopping when gambling is no longer within your plan. If a tool does not provide enough control, stop gambling and seek independent support.
Recognise the warning signs
Problem gambling can develop gradually, and it may affect people who previously felt in control. Warning signs can involve your money, time, emotions, relationships, work or study. You do not need to wait for a serious financial loss before asking for help. If any of the following feels familiar, take it seriously and consider stopping gambling.
- Spending more money or more time gambling than you intended.
- Increasing the amount you gamble to achieve the same excitement.
- Trying to recover losses by continuing to gamble.
- Hiding gambling activity, deposits, losses or account information from others.
- Borrowing money, selling belongings or missing bills to fund gambling.
- Feeling restless, irritable or anxious when attempting to reduce or stop gambling.
- Thinking about gambling during work, study, family time or other important activities.
- Neglecting relationships, responsibilities, sleep, health or personal interests.
- Gambling to escape stress, sadness, loneliness, boredom or other difficult feelings.
- Returning to gambling after deciding to stop.
- Feeling guilt, shame or regret after a gambling session.
- Believing that a win is necessary to fix personal or financial problems.
If you recognise these signs, stop and create distance from gambling. Log out, remove access to saved payment methods where appropriate, avoid gambling-related advertising and ask a trusted person to support you. Review whether a break or self-exclusion is suitable. Speaking with a qualified gambling counsellor can help you understand what is happening and plan practical next steps.
Do not try to manage serious gambling concerns by chasing a larger win. Further gambling can increase financial and emotional harm. Support is available whether you are concerned about your own gambling or someone else's gambling.
Getting help and protecting others
If gambling is causing stress, debt, conflict or loss of control, seek help from a qualified gambling support service in your state or territory. Australian gambling counselling and financial counselling services can provide confidential information, practical guidance and referrals. You can also speak with a general practitioner or another health professional about the effect gambling is having on your wellbeing.
If you are worried about a family member, friend or colleague, choose a calm time to talk. Use clear and non-judgemental language, explain what you have noticed and encourage them to seek professional support. Avoid lending money to fund gambling or helping them hide losses. You can seek advice for yourself even if the other person is not ready to ask for help.
Keep accounts secure
Keep your account login details private and use a strong, unique password. Do not allow another person to use your account, and do not use another person's account. Sign out on shared devices and contact the website's support team promptly if you suspect unauthorised access. Account security helps protect your personal information and makes it easier to maintain control over your own gambling activity.
Young people and vulnerable people
Gambling services are not intended for people below the applicable legal age. Do not allow a minor to access your account, devices or payment methods. Keep passwords and gambling applications away from children, and use device or payment controls where appropriate. If someone is especially vulnerable because of financial, health or personal circumstances, encourage them to avoid gambling and obtain independent support.
Betjohn Casino may take steps to promote responsible gambling and may provide account tools or information through the website. These measures do not replace personal judgement, professional advice or emergency assistance. For questions about an account feature, use the support options available on the website. For urgent personal safety concerns, contact the appropriate emergency or health service in your location.